At ARM Media, we are committed to delivering high-quality digital marketing services. This Refund Policy outlines the conditions under which refunds may be granted.
1. General Policy
Due to the nature of digital marketing services, all payments made to us are generally non-refundable, unless otherwise agreed in writing.
2. Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- The project has not yet started
- A cancellation request is made within 1-3 Days of payment
- We are unable to deliver the agreed services
3. Non-Refundable Services
Refunds will not be issued in the following cases:
- Services that have already been delivered or partially completed
- SEO services once work has begun
- Paid advertising campaigns that have already been launched
- Delays caused due to lack of client communication or missing requirements
4. Cancellation Policy
Clients may request cancellation of services by providing written notice. Cancellation terms may vary depending on the specific service agreement.
5. Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be issued using the original payment method
6. Chargebacks
Clients agree not to initiate chargebacks without first contacting us. Any disputes should be resolved directly with our support team.
7. Policy Updates
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page.
8. Contact Us
If you have any questions regarding this policy, please contact us:
- Email: sales2service2023@gmail.com
- Phone: +91-9829457480